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[Locked] - Copy Charts Drawings Not Changing With Symbol

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[2020-08-10 12:26:10] #1 [Go To First Post]
RolandC - Posts: 54
I use one Chart Book "Pre-Open-Chart-Mark-up" to mark up my charts (Capture_1.PNG) I then copy those drawing over to another chart via Chart Book "TPO_Candle" (Capture.PNG) via Chart Settings, "Copy Chart Drawings". In the second Chart Book, I have several different charts which are all linked via "Link 1" and "Symbol". When I change the Symbol, the Copied Chart Drawings do not change with the symbol. How can I work around this? Date Time Of Last Edit: 2020-08-10 12:27:23


Capture_1.PNG / V - Attached On 2020-08-10 12:23:26 UTC - Size: 187.11 KB - 261 views Capture.PNG / V - Attached On 2020-08-10 12:24:20 UTC - Size: 300.89 KB - 278 views

[2020-08-10 19:19:35] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is not clear for us, and those chart images are not helpful and are overly complex. Refer to the information here for all the related settings: Chart Settings: What to Do If Chart Drawings Do Not Copy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-08-10 19:41:18] #3 [Go To First Post]
RolandC - Posts: 54
What is not clear? The images do not need to be clear to explain the issue. One Chartbook is used for markup. A second chartbook has 3 charts in it and a Dom. They are all linked via the same symbol. The second Chartbook has a candle stick chart in it and I need to copy the drawings from the first chart book charts over too the second Chartbook candle stick chart. The problem is when I change symbols on the second chartboook, the drawings from the first Chartbook should update in the candle stick chart on the second Chartbook depending on which symbol is selected.

[2020-08-10 20:07:05] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
So are those drawings not appearing at all on the destination chart? Are the symbols exactly the same between the source and destination chart? Check the related settings. They are documented here: Chart Settings: What to Do If Chart Drawings Do Not Copy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-10 20:07:17

[2020-08-10 20:17:09] #5 [Go To First Post]
RolandC - Posts: 54
Yes, the symbols in the source and destination chart are exactly the same. Say for example I choose S&P 500. I enter the Markup chart "Chart Name:1#" for example in the second Chartbook candlestick chart, which is also S&P 500. Everything works fine, the drawing copy over. I do the same for other Symbols, exactly the same. Problem is when I change the symbol in the second Chartbook, the copied drawings do not change and copy over. It seems as if the last "Chart Name:1#" now stays current in the new symbol.

[2020-08-11 04:00:57] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is no way we are going to understand this and know what is happening unless we were to get the two Chartbooks. But we do not want to be exposed to all of the complexity you are doing. So provide us two Chartbooks, each with a single chart only with the drawings copied from one chart to the other. And we will test them. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile This is also not the correct format: "Chart Name:1#" It is: ChartbookName:ChartNumber A # is never used. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-11 04:02:30

[2020-08-11 05:09:53] #7 [Go To First Post]
RolandC - Posts: 54
Both chapbooks attached


Pre-Open-Chart-Mark-up.cht - Attached On 2020-08-11 05:09:33 UTC - Size: 53.8 KB - 214 views TPO_Candle.cht - Attached On 2020-08-11 05:09:41 UTC - Size: 22.91 KB - 231 views

[2020-08-11 13:47:40] #8 [Go To First Post]
John - SC Support - Posts: 31666
First, the Chartbook names that you have entered to copy the drawings from is incorrect. Make sure you have the right Chartbook name and chart # entered to copy the drawings from. Refer to the information here: Chart Settings: Copy Chart Drawings from Chart #'s (Chart >> Chart Settings >> Chart Drawings menu) Next, we had no problem copying drawings once we fixed the above issue. In terms of drawings from a different symbol, you just have to enable the option for Chart >> Chart Settings >> Advanced Settings 2 >> Show Chart Drawings for Different Symbols. Refer to the information here: Chart Settings: Show Chart Drawings For Different Symbols (Chart >> Chart Settings >> Chart Drawings menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-08-11 16:47:06] #9 [Go To First Post]
RolandC - Posts: 54
You may have looked at the TPO chart, I am talking about the Candle chart pulling data from Pre-Open-Chart-Mark-up, which I had as "Pre-Open-Chart-Mark-up:3". It was pulling data correctly since the chart had all the drawing on it correctly displayed. The issue is that if I change to say the Eur, the Copy Drawings Field does not update, it stays the same as the previous chart

[2020-08-11 16:59:06] #10 [Go To First Post]
John - SC Support - Posts: 31666
Yes, we were looking at the TPO. But even looking at the candlestick chart (TPO_Candle #7), everything is working as we expect. We are not sure chart you are changing when you say you change the symbol? But keep in mind the following: if you are changing the symbol on the Source chart (Pre-Open-Chart-Mark-Up #3) then the destination chart should not change. Those drawings are still associated with that chart, but they are for a different symbol. If you turn on the option for Show Chart Drawings from Different Symbols in that source chart, then you would see those drawings on that same chart (assuming that you can bring them into view, depending on their value). Refer to the information here: Chart Drawing Tools: Showing or Hiding Drawings for Different Symbols For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-08-12 03:32:17] #11 [Go To First Post]
Sierra Chart - Max - Posts: 5614
From user: I not charging the symbol on the source chart. Try this and you will see the issue. All 3 charts and the Dom in Chartbook TPO_Candle are linked to Link 1 and Symbol. Now choose a symbol like MES, which is chart 3 in the Pre-Open-Chart-Mark-up Chartbook. Enter the those details on the Candle stick chart in the TPO_Candle chart book to pull the drawings from MES in in the Pre-Open-Chart-Mark-up Chartbook. All seems ok. Now I change the symbol using the control bar symbol to M6E. Look at the Copy Drawings Field on the Candlestick Chart in the TPO_Candle chart book. You will see it still displays Pre-Open-Chart-Mark-up:3. Now change the 3 to 7, which is the chart number in the Pre-Open-Chart-Mark-up Chartbook for M6E. Now change the symbol back to MES. Now check the Copy Drawings Field and you will see that MES now has a 7 and not a 3. And that is the problem Sierra Chart Support

[2020-08-12 05:01:18] #12 [Go To First Post]
RolandC - Posts: 54
Thanks Max. Please let me know guys

[2020-08-12 18:25:05] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is a fundamental misunderstanding. This setting never changes automatically: Chart Settings: Copy Chart Drawings from Chart #'s (Chart >> Chart Settings >> Chart Drawings menu) You have to manually change it. Look we are not going to provide any further support here. This thread is locked. Do not complain and do not contact us further about this. This is a good example of a thread which takes an unnecessary amount of our time when the functionality is already well-documented. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-13 00:04:14

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