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Date/Time: Fri, 03 May 2024 02:06:28 +0000



Not getting text or mail alerts

View Count: 397

[2020-07-24 15:28:52]
User503804 - Posts: 2
I am logging alerts but I have tried everything to get an email or text and I'm unable.

I tried 712XXXXXXX@vtext.com
I tried a gmail account and my regular account.
[2020-07-24 19:16:09]
Sierra Chart Engineering - Posts: 104368
You should not have trouble with a Gmail email address but the email delivery could be delayed on Gmail which means you may not get the emails until significantly later due to Gmail delaying.

Refer to:
General Settings Window: What to Do if You Do Not Get an E-Mail Alert Message
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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