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Date/Time: Sat, 04 May 2024 16:55:15 +0000



Service Conn error

View Count: 496

[2020-07-17 23:26:31]
user8888 - Posts: 159
I'm getting this (attached), out of the blue.
Haven't done any changes at all.
Thanks
imageuser-problem.PNG / V - Attached On 2020-07-17 23:26:10 UTC - Size: 6.04 KB - 183 views
Attachment Deleted.
[2020-07-18 05:11:54]
Sierra Chart Engineering - Posts: 104368
We have examined this issue and we see the scenario under which it occurs. This will be resolved in the next release. For now perform a Forced Login:
Sierra Chart - Software Login Instructions: Forced Login

Let us know if you can then connect to the external trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-07-18 05:12:21
[2020-07-18 09:12:43]
user8888 - Posts: 159
It worked. Without forcing the login.
Thanks.

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