Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 13:45:39 +0000



Delete Trader Evaluation accounts?

View Count: 900

[2020-07-13 21:32:58]
j4ytr4der_ - Posts: 918
While experimenting with the new Trader Evaluation Service, I've created numerous accounts. Unfortunately it seems that we cannot delete them. Is this a feature that will be getting added? We can only deactivate them and I would like to be able to completely delete certain accounts in order to remove some of the clutter.
[2021-06-10 20:53:54]
stephenvosloo - Posts: 28
Is there a work around for this? I have a couple of poorly named Evaluator accounts that I'd like to remove.
[2021-06-10 21:58:21]
j4ytr4der_ - Posts: 918
AFAIK this was finally addressed in the most recent changes. I know I was able to delete my rogue badly-named account a week or two ago. Maybe update and try again?
[2021-06-10 22:08:45]
stephenvosloo - Posts: 28
thank you for the reply! I only see options under "Manage" to duplicate accounts or to edit them — no option for delete?
Date Time Of Last Edit: 2021-06-10 22:13:22
[2021-06-10 22:46:36]
j4ytr4der_ - Posts: 918
I know we already discussed this elsewhere but for posterity...

Select Edit Trade Account, then in the window that comes up, select Manage Trade Account. Then click Delete Trade Account.
[2021-06-11 08:45:19]
Sierra Chart Engineering - Posts: 104368
The instructions on how to do this are here:
Simulated Futures Trading Service: Deleting Trade Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account