Home >> Support Board

Support Board

Date/Time: Thu, 25 Apr 2024 10:15:42 +0000

How to Post a Message for Support

Amp futures Demo but told demo now through sierra chart

View Count: 455

[2020-07-10 22:17:57] #1 [Go To First Post]
User965606 - Posts: 1
I will be including the Message log. In addition another Error message titled "Service Connection Error" was displayed. Since it is short I will first give you this error message The following is the Service Connection Error: Connection error message from service: Trading Evaluator - Delayed \| Connection error. Trade account not assigned \| Date- Time 2020-07-10 14:18:13 The following is the Message Log: Reading Internal Order ID file. \| 2020-07-10 14:18:07.483 Reading Trade Orders file. \| 2020-07-10 14:18:07.582 Reading Trade Positions file. \| 2020-07-10 14:18:07.584 Reading Account Balance file. \| 2020-07-10 14:18:07.585 UDPListener (1544). Port 22904 \| Listening on UDP port 22904. \| 2020-07-10 14:18:07.606 Software version: 2134 32-bit \| 2020-07-10 14:18:07.607 Primary Thread ID: 1048 \| 2020-07-10 14:18:07.607 Usage end date: 2020-07-23 \| 2020-07-10 14:18:07.607 Enabled for: Advanced Features 2. \| 2020-07-10 14:18:07.607 Enabled for: Sierra Chart Historical Data Service. \| 2020-07-10 14:18:07.607 Enabled for: Delayed Denali Real-Time Exchange Data Feed. \| 2020-07-10 14:18:07.607 Allow Support for Sierra Chart Data Feeds is enabled. \| 2020-07-10 14:18:07.607 Current selected Data/Trading service: Trading Evaluator - Delayed \| 2020-07-10 14:18:07.607 Custom symbol settings values: enabled \| 2020-07-10 14:18:07.607 Chart Update Interval: 500 \| 2020-07-10 14:18:07.607 Intraday Data Storage Time Unit: 1 \| 2020-07-10 14:18:07.607 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2020-07-10 14:18:07.607 2020-07-10 14:18:07 Local computer time \| 2020-07-10 14:18:07.607 2020-07-10 21:18:07 Local computer time in UTC \| 2020-07-10 14:18:07.607 2020-07-10 14:18:07 Local computer time in SC Time Zone \| 2020-07-10 14:18:07.607 2020-07-10 21:18:07 Server time in UTC \| 2020-07-10 14:18:07.607 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2020-07-10 14:18:07.607 Program path: C:\SierraChart\ \| 2020-07-10 14:18:07.607 Data Files path: C:\SierraChart\Data\ \| 2020-07-10 14:18:07.607 OS Version Number: 10.0 \| 2020-07-10 14:18:07.607 Locale Setting: C \| 2020-07-10 14:18:07.607 Allowed protected custom studies: \| 2020-07-10 14:18:07.607 Checking for new symbol settings. Requested symbol settings MD5 for service code tradesimulation.dtctrading. Request ID: 1. \| 2020-07-10 14:18:07.621 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:07.650 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:07.822 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2020-07-10 14:18:07.822 Received 5 login tokens. \| 2020-07-10 14:18:08.174 Symbol settings MD5 received. Request ID: 1. \| 2020-07-10 14:18:08.330 Symbol settings are up-to-date for tradesimulation.dtctrading. \| 2020-07-10 14:18:08.330 Files to Open on Start up \| Opening file: ExampleChartbook.cht \| 2020-07-10 14:18:11.338 XAUUSD 1 Min #1 \| Reloading chart. \| 2020-07-10 14:18:11.348 XAUUSD Daily #2 \| Reloading chart. \| 2020-07-10 14:18:11.365 US30 1 Min #3 \| Reloading chart. \| 2020-07-10 14:18:11.373 USOil 1 Min #4 \| Reloading chart. \| 2020-07-10 14:18:11.396 ESU20 1 Min #5 \| Reloading chart. \| 2020-07-10 14:18:11.418 $INX Daily #6 \| Reloading chart. \| 2020-07-10 14:18:11.441 EURUSD Daily #7 \| Reloading chart. \| 2020-07-10 14:18:11.454 EURUSD 5 Min #8 \| Reloading chart. \| 2020-07-10 14:18:11.464 ESU20 #9 \| Reloading chart. \| 2020-07-10 14:18:11.496 ESU20 1 Min #10 \| Reloading chart. \| 2020-07-10 14:18:11.748 Using Bid/Ask average for last trade price for XAUUSD \| 2020-07-10 14:18:11.852 Starting DelayedDownloadMonitoringTimer \| 2020-07-10 14:18:11.852 Starting HDTimeoutTimer \| 2020-07-10 14:18:11.852 Added historical Intraday data request for XAUUSD to the queue. \| 2020-07-10 14:18:11.852 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. \| 2020-07-10 14:18:11.852 Triggering next historical data download in queue. \| 2020-07-10 14:18:11.852 HD Request # 1 \| Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm \| 2020-07-10 14:18:11.855 HD Request # 1 \| Download start date-time: 2020-07-09 07:39:32.000 \| 2020-07-10 14:18:11.855 HD Request # 1 \| Using server: ds4.sierracharts.com port 10149 \| 2020-07-10 14:18:11.855 Using Bid/Ask average for last trade price for US30 \| 2020-07-10 14:18:11.864 Added historical Intraday data request for US30 to the queue. \| 2020-07-10 14:18:11.864 Intraday data recording state for symbol US30 is set to download 'Pending'. \| 2020-07-10 14:18:11.864 Triggering next historical data download in queue. \| 2020-07-10 14:18:11.864 Added historical Daily data request for XAUUSD to the queue. \| 2020-07-10 14:18:11.866 Triggering next historical data download in queue. \| 2020-07-10 14:18:11.866 Using Bid/Ask average for last trade price for USOil \| 2020-07-10 14:18:11.886 Added historical Intraday data request for USOil to the queue. \| 2020-07-10 14:18:11.886 Intraday data recording state for symbol USOil is set to download 'Pending'. \| 2020-07-10 14:18:11.886 Triggering next historical data download in queue. \| 2020-07-10 14:18:11.886 Socket (1) \| Creating socket. \| 2020-07-10 14:18:11.887 Socket (1) \| Connecting to IP: 192.81.56.146. \| 2020-07-10 14:18:11.887 Mapping ESU20 to ESU20. Service code: cme \| 2020-07-10 14:18:11.911 Added historical Intraday data request for ESU20 to the queue. \| 2020-07-10 14:18:11.911 Intraday data recording state for symbol ESU20 is set to download 'Pending'. \| 2020-07-10 14:18:11.911 Triggering next historical data download in queue. \| 2020-07-10 14:18:11.911 Added historical Daily data request for EURUSD to the queue. \| 2020-07-10 14:18:11.948 Triggering next historical data download in queue. \| 2020-07-10 14:18:11.948 Using Bid/Ask average for last trade price for EURUSD \| 2020-07-10 14:18:11.948 Added historical Intraday data request for EURUSD to the queue. \| 2020-07-10 14:18:11.957 Intraday data recording state for symbol EURUSD is set to download 'Pending'. \| 2020-07-10 14:18:11.957 Triggering next historical data download in queue. \| 2020-07-10 14:18:11.957 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2020-07-10 14:18:12.082 HD Request # 1 \| Sending historical data logon request message. \| 2020-07-10 14:18:12.082 HD Request # 1 \| Requesting Intraday data. Start date-time: 2020-07-09 07:39:32. Record interval: 1. Symbol: XAUUSD \| 2020-07-10 14:18:12.653 HD Request # 1 \| Decompressing data. \| 2020-07-10 14:18:12.744 ESU20[M] 1 Min #10 \| StartDateTimeForLoadingOrderFills: 2020-07-08 16:15:00 \| 2020-07-10 14:18:13.190 HD Request # 1 \| Receiving Intraday data for XAUUSD starting at 2020-07-09 07:39:32 \| 2020-07-10 14:18:13.456 Trading Evaluator - Delayed \| Connecting to the server delayedevaluator3.sierracharts.com. Port 11251 \| 2020-07-10 14:18:13.760 DTC Client socket (2) \| Creating socket. Using TLS 1.2. \| 2020-07-10 14:18:13.792 DTC Client socket (2) \| Connecting to IP: 204.15.197.14. \| 2020-07-10 14:18:13.792 Trading Evaluator - Delayed \| Connected to server. \| 2020-07-10 14:18:13.892 Trading Evaluator - Delayed \| Starting socket receive thread. \| 2020-07-10 14:18:13.892 Trading Evaluator - Delayed \| Sending encoding request to server: Binary VLS \| 2020-07-10 14:18:13.893 Trading Evaluator - Delayed \| Setting DTC encoding to Binary VLS \| 2020-07-10 14:18:14.215 Trading Evaluator - Delayed \| Sending logon request message. \| 2020-07-10 14:18:14.215 Trading Evaluator - Delayed \| Received logon response. \| 2020-07-10 14:18:14.311 Trading Evaluator - Delayed \| Server Name: SC DTC Server. \| 2020-07-10 14:18:14.311 Trading Evaluator - Delayed \| Server protocol version: 8. Client protocol version: 8 \| 2020-07-10 14:18:14.311 Trading Evaluator - Delayed \| Connection error: Trade account not assigned. \| 2020-07-10 14:18:14.311 * Trading Evaluator - Delayed \| Waiting for socket receive thread to end \| 2020-07-10 14:18:14.334 DTC Client socket (2) \| CloseSocket call. \| 2020-07-10 14:18:14.334 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:14.334 Trading Evaluator - Delayed \| Disconnected. \| 2020-07-10 14:18:14.335 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:14.429 DTC Client socket (2) \| Closed. \| 2020-07-10 14:18:14.429 HD Request # 1 \| Timestamp of first Intraday data file record written: 2020-07-09 07:39:32 \| 2020-07-10 14:18:15.110 HD Request # 1 \| Historical data for XAUUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2020-07-10 14:18:16.777 Socket (1) \| CloseSocket call. \| 2020-07-10 14:18:16.777 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:16.777 Historical data download thread signaled to stop. \| 2020-07-10 14:18:16.777 HD Request # 1 \| Received 71626 records from 2020-07-09 07:39:32.499 to 2020-07-10 13:45:10.500 (30.1 hours) and wrote 71626 records for XAUUSD \| 2020-07-10 14:18:16.777 HD Request # 1 \| Completion time: 5s \| 2020-07-10 14:18:16.778 HD Request # 1 \| Intraday data download complete for XAUUSD. Unique request ID: 1 \| 2020-07-10 14:18:16.778 Removing historical data download ID 1. \| 2020-07-10 14:18:16.778 HD Request # 1 \| Enabling Intraday chart updating for symbol. \| 2020-07-10 14:18:16.778 Triggering next historical data download in queue. \| 2020-07-10 14:18:16.778 HD Request # 2 \| Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm \| 2020-07-10 14:18:16.778 HD Request # 2 \| Download start date-time: 2020-07-09 07:39:33.000 \| 2020-07-10 14:18:16.778 HD Request # 2 \| Using server: ds12.sierracharts.com port 10150 \| 2020-07-10 14:18:16.778 Socket (2) \| Creating socket. \| 2020-07-10 14:18:16.780 Socket (2) \| Connecting to IP: 204.15.197.14. \| 2020-07-10 14:18:16.780 Socket (1) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:16.871 Socket (1) \| Closed. \| 2020-07-10 14:18:16.871 HD Request # 2 \| Setting DTC encoding to Binary VLS \| 2020-07-10 14:18:16.983 HD Request # 2 \| Sending historical data logon request message. \| 2020-07-10 14:18:16.983 HD Request # 2 \| Requesting Intraday data. Start date-time: 2020-07-09 07:39:33. Record interval: 1. Symbol: US30 \| 2020-07-10 14:18:17.580 HD Request # 2 \| Decompressing data. \| 2020-07-10 14:18:17.671 HD Request # 2 \| Receiving Intraday data for US30 starting at 2020-07-09 07:39:33 \| 2020-07-10 14:18:18.012 HD Request # 2 \| Timestamp of first Intraday data file record written: 2020-07-09 07:39:33 \| 2020-07-10 14:18:18.412 Socket (2) \| CloseSocket call. \| 2020-07-10 14:18:19.072 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:19.072 HD Request # 2 \| Historical data for US30 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2020-07-10 14:18:19.073 Historical data download thread signaled to stop. \| 2020-07-10 14:18:19.073 HD Request # 2 \| Received 77101 records from 2020-07-09 07:39:33.500 to 2020-07-10 13:14:59.500 (29.6 hours) and wrote 77101 records for US30 \| 2020-07-10 14:18:19.073 HD Request # 2 \| Completion time: 2s \| 2020-07-10 14:18:19.074 HD Request # 2 \| Intraday data download complete for US30. Unique request ID: 2 \| 2020-07-10 14:18:19.074 Removing historical data download ID 2. \| 2020-07-10 14:18:19.074 HD Request # 2 \| Enabling Intraday chart updating for symbol. \| 2020-07-10 14:18:19.074 Triggering next historical data download in queue. \| 2020-07-10 14:18:19.074 HD Request # 3 \| Downloading Historical Daily chart data for XAUUSD. Starting date: 2020-07-07. Service: fxcm \| 2020-07-10 14:18:19.076 HD Request # 3 \| Using server: ds3.sierracharts.com port 10149 \| 2020-07-10 14:18:19.076 Socket (1) \| Creating socket. \| 2020-07-10 14:18:19.101 Socket (1) \| Connecting to IP: 65.182.172.42. \| 2020-07-10 14:18:19.101 Socket (2) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:19.163 Socket (2) \| Closed. \| 2020-07-10 14:18:19.164 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2020-07-10 14:18:19.268 HD Request # 3 \| Sending historical data logon request message. \| 2020-07-10 14:18:19.268 HD Request # 3 \| Requesting historical Daily data starting at 2020-07-07. \| 2020-07-10 14:18:19.335 HD Request # 3 \| Decompressing data. \| 2020-07-10 14:18:19.406 HD Request # 3 \| Receiving historical Daily data for XAUUSD starting at 2020-07-07 \| 2020-07-10 14:18:19.484 HD Request # 3 \| Writing historical Daily data to the file XAUUSD.dly \| 2020-07-10 14:18:19.485 Socket (1) \| CloseSocket call. \| 2020-07-10 14:18:19.544 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:19.544 Historical data download thread signaled to stop. \| 2020-07-10 14:18:19.544 HD Request # 3 \| Received 4 records from 2020-07-07 00:00:00 to 2020-07-10 00:00:00 (4.0 days) and wrote 4 records for XAUUSD \| 2020-07-10 14:18:19.544 HD Request # 3 \| Completion time: 1s \| 2020-07-10 14:18:19.544 HD Request # 3 \| Daily data download complete for XAUUSD. Unique request ID: 3 \| 2020-07-10 14:18:19.544 Removing historical data download ID 3. \| 2020-07-10 14:18:19.544 Triggering next historical data download in queue. \| 2020-07-10 14:18:19.545 HD Request # 4 \| Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm \| 2020-07-10 14:18:19.545 HD Request # 4 \| Download start date-time: 2020-07-09 07:39:34.000 \| 2020-07-10 14:18:19.545 HD Request # 4 \| Using server: ds4.sierracharts.com port 10150 \| 2020-07-10 14:18:19.545 Socket (2) \| Creating socket. \| 2020-07-10 14:18:19.545 Socket (2) \| Connecting to IP: 192.81.56.146. \| 2020-07-10 14:18:19.545 Socket (1) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:19.613 Socket (1) \| Closed. \| 2020-07-10 14:18:19.613 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2020-07-10 14:18:19.741 HD Request # 4 \| Sending historical data logon request message. \| 2020-07-10 14:18:19.741 XAUUSD[M] Daily #2 \| Reloading chart. \| 2020-07-10 14:18:19.867 HD Request # 4 \| Requesting Intraday data. Start date-time: 2020-07-09 07:39:34. Record interval: 1. Symbol: USOil \| 2020-07-10 14:18:20.311 HD Request # 4 \| Decompressing data. \| 2020-07-10 14:18:20.402 HD Request # 4 \| Receiving Intraday data for USOil starting at 2020-07-09 07:39:34 \| 2020-07-10 14:18:20.616 HD Request # 4 \| Historical data for USOil is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2020-07-10 14:18:20.965 Socket (2) \| CloseSocket call. \| 2020-07-10 14:18:20.966 Historical data download thread signaled to stop. \| 2020-07-10 14:18:20.966 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:20.966 HD Request # 4 \| Timestamp of first Intraday data file record written: 2020-07-09 07:39:34 \| 2020-07-10 14:18:20.968 HD Request # 4 \| Received 31335 records from 2020-07-09 07:39:34.500 to 2020-07-10 13:44:47.499 (30.1 hours) and wrote 31335 records for USOil \| 2020-07-10 14:18:20.968 HD Request # 4 \| Completion time: 1s \| 2020-07-10 14:18:20.968 HD Request # 4 \| Intraday data download complete for USOil. Unique request ID: 4 \| 2020-07-10 14:18:20.968 Removing historical data download ID 4. \| 2020-07-10 14:18:20.968 HD Request # 4 \| Enabling Intraday chart updating for symbol. \| 2020-07-10 14:18:20.968 Triggering next historical data download in queue. \| 2020-07-10 14:18:20.968 HD Request # 5 \| Downloading Intraday chart data for ESU20 to the file ESU20.scid. Service: cme \| 2020-07-10 14:18:20.969 HD Request # 5 \| Download start date-time: 2020-07-09 07:29:36.000 \| 2020-07-10 14:18:20.969 HD Request # 5 \| Using server: ds21.sierracharts.com port 10149 \| 2020-07-10 14:18:20.969 Socket (1) \| Creating socket. \| 2020-07-10 14:18:21.024 Socket (1) \| Connecting to IP: 216.1.90.129. \| 2020-07-10 14:18:21.024 Socket (2) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:21.059 Socket (2) \| Closed. \| 2020-07-10 14:18:21.059 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2020-07-10 14:18:21.164 HD Request # 5 \| Sending historical data logon request message. \| 2020-07-10 14:18:21.164 HD Request # 5 \| Requesting Intraday data. Start date-time: 2020-07-09 07:29:36. Record interval: 1. Symbol: ESU20 \| 2020-07-10 14:18:21.687 HD Request # 5 \| Decompressing data. \| 2020-07-10 14:18:21.762 HD Request # 5 \| Receiving Intraday data for ESU20 starting at 2020-07-09 07:29:36 \| 2020-07-10 14:18:22.069 HD Request # 5 \| Timestamp of first Intraday data file record written: 2020-07-09 07:29:36 \| 2020-07-10 14:18:22.438 HD Request # 5 \| Historical data for ESU20 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2020-07-10 14:18:22.893 Socket (1) \| CloseSocket call. \| 2020-07-10 14:18:22.893 Historical data download thread signaled to stop. \| 2020-07-10 14:18:22.893 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:22.893 HD Request # 5 \| Received 70137 records from 2020-07-09 07:29:36.499 to 2020-07-10 13:59:59.500 (30.5 hours) and wrote 70137 records for ESU20 \| 2020-07-10 14:18:22.893 HD Request # 5 \| Completion time: 2s \| 2020-07-10 14:18:22.893 HD Request # 5 \| Intraday data download complete for ESU20. Unique request ID: 5 \| 2020-07-10 14:18:22.893 Removing historical data download ID 5. \| 2020-07-10 14:18:22.893 HD Request # 5 \| Enabling Intraday chart updating for symbol. \| 2020-07-10 14:18:22.893 Triggering next historical data download in queue. \| 2020-07-10 14:18:22.893 HD Request # 6 \| Downloading Historical Daily chart data for EURUSD. Starting date: 2020-07-07. Service: fxcm \| 2020-07-10 14:18:22.895 HD Request # 6 \| Using server: ds12.sierracharts.com port 10150 \| 2020-07-10 14:18:22.895 Socket (2) \| Creating socket. \| 2020-07-10 14:18:22.895 Socket (2) \| Connecting to IP: 204.15.197.14. \| 2020-07-10 14:18:22.895 Socket (1) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:22.960 Socket (1) \| Closed. \| 2020-07-10 14:18:22.960 HD Request # 6 \| Setting DTC encoding to Binary VLS \| 2020-07-10 14:18:23.109 HD Request # 6 \| Sending historical data logon request message. \| 2020-07-10 14:18:23.109 HD Request # 6 \| Requesting historical Daily data starting at 2020-07-07. \| 2020-07-10 14:18:23.227 HD Request # 6 \| Decompressing data. \| 2020-07-10 14:18:23.319 HD Request # 6 \| Receiving historical Daily data for EURUSD starting at 2020-07-07 \| 2020-07-10 14:18:23.337 HD Request # 6 \| Writing historical Daily data to the file EURUSD.dly \| 2020-07-10 14:18:23.338 Socket (2) \| CloseSocket call. \| 2020-07-10 14:18:23.367 Socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:23.367 Historical data download thread signaled to stop. \| 2020-07-10 14:18:23.367 HD Request # 6 \| Received 4 records from 2020-07-07 00:00:00 to 2020-07-10 00:00:00 (4.0 days) and wrote 4 records for EURUSD \| 2020-07-10 14:18:23.367 HD Request # 6 \| Completion time: 0s \| 2020-07-10 14:18:23.367 HD Request # 6 \| Daily data download complete for EURUSD. Unique request ID: 6 \| 2020-07-10 14:18:23.367 Removing historical data download ID 6. \| 2020-07-10 14:18:23.367 Triggering next historical data download in queue. \| 2020-07-10 14:18:23.368 HD Request # 7 \| Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2020-07-10 14:18:23.368 HD Request # 7 \| Download start date-time: 2020-07-09 07:39:37.000 \| 2020-07-10 14:18:23.368 HD Request # 7 \| Using server: ds3.sierracharts.com port 10149 \| 2020-07-10 14:18:23.368 Socket (1) \| Creating socket. \| 2020-07-10 14:18:23.368 Socket (1) \| Connecting to IP: 65.182.172.42. \| 2020-07-10 14:18:23.368 EURUSD[M] Daily #7 \| Reloading chart. \| 2020-07-10 14:18:23.450 Socket (2) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:23.460 Socket (2) \| Closed. \| 2020-07-10 14:18:23.460 HD Request # 7 \| Setting DTC encoding to Binary VLS \| 2020-07-10 14:18:23.583 HD Request # 7 \| Sending historical data logon request message. \| 2020-07-10 14:18:23.583 HD Request # 7 \| Requesting Intraday data. Start date-time: 2020-07-09 07:39:37. Record interval: 1. Symbol: EURUSD \| 2020-07-10 14:18:23.680 HD Request # 7 \| Decompressing data. \| 2020-07-10 14:18:23.781 HD Request # 7 \| Receiving Intraday data for EURUSD starting at 2020-07-09 07:39:37 \| 2020-07-10 14:18:24.181 HD Request # 7 \| Timestamp of first Intraday data file record written: 2020-07-09 07:39:37 \| 2020-07-10 14:18:24.805 HD Request # 7 \| Historical data for EURUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2020-07-10 14:18:25.225 Socket (1) \| CloseSocket call. \| 2020-07-10 14:18:25.225 Historical data download thread signaled to stop. \| 2020-07-10 14:18:25.225 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-07-10 14:18:25.225 HD Request # 7 \| Received 59317 records from 2020-07-09 07:39:37.500 to 2020-07-10 13:59:03.499 (30.3 hours) and wrote 59317 records for EURUSD \| 2020-07-10 14:18:25.226 HD Request # 7 \| Completion time: 2s \| 2020-07-10 14:18:25.226 HD Request # 7 \| Intraday data download complete for EURUSD. Unique request ID: 7 \| 2020-07-10 14:18:25.226 Removing historical data download ID 7. \| 2020-07-10 14:18:25.226 HD Request # 7 \| Enabling Intraday chart updating for symbol. \| 2020-07-10 14:18:25.226 Triggering next historical data download in queue. \| 2020-07-10 14:18:25.226 Socket (1) \| Socket gracefully closed by remote side. \| 2020-07-10 14:18:25.330 Socket (1) \| Closed. \| 2020-07-10 14:18:25.330

[2020-07-11 00:28:03] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You really just need to follow through the instructions here: Basic Instructions for Sierra Chart Demo for Brokerage Customers You do not need to create a trading account on the trading evaluator. You can just use the Delayed Exchange Data Feed. Also the mistake you made was that you created an account on the real-time trade evaluator. Not the delayed one. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-11 00:28:30

To post a message in this thread, you need to log in with your Sierra Chart account: