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Direct MessagesDate/Time: Fri, 19 Apr 2024 19:23:48 +0000
SC Ver. 2031 Saving Spreadsheets Empty
View Count: 470
| [2020-07-09 04:05:26] |
| JoeBlowTrader - Posts: 1 |
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I have 4 spreadsheets in a chartbook. (RTH, OVN, 24HR, 1stHR) They have been working fine until I upgraded to SC Ver. 2031. Using SC Ver. 2031 three of the 4 spreadsheets (OVN, 24HR, 1stHR) are saved empty even though they function properly prior to updating to SC 2031. I have tried restoring the spreadsheets and they will work properly until I restart SC after which they are saved empty. I went back to the previous version SC 2030 and restored the spreadsheets and everything saved and worked properly after exiting and restarting SC. Attached are two screenshots of the files in the SC Backup directory using the two SC versions (2030 & 2031). Halfway down the screen are the July 9th (RTH, OVN, 24HR, 1stHR) spreadsheets. On version SC 3031 the file sizes are 1 KB.
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 Version2031_scss_i.jpg / V - Attached On 2020-07-09 04:00:20 UTC - Size: 815.39 KB - 217 views Version2030_scss_i.jpg / V - Attached On 2020-07-09 04:00:44 UTC - Size: 989.96 KB - 216 views |
| [2020-07-09 06:23:27] |
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We are looking into this issue now. This is quite serious.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-09 06:46:14] |
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We are releasing 2133 right now. This resolves the problem. We are forcing an update to this version. This is quite a serious issue. We apologize for this. This was an inadvertent issue created in 2132. There are backup Spreadsheet files: Working with Spreadsheets: Accessing a Backup Spreadsheet File Post above has been corrected. We incorrectly mentioned backup Chartbook files when we meant Spreadsheet files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-07-09 07:00:45
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