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Date/Time: Thu, 18 Apr 2024 18:59:54 +0000



Chart

View Count: 473

[2020-07-08 17:33:12]
Jeffrey S - Posts: 42
My chart stopped populating new bars. I downloaded the latest version, removed studies and reinstalled studies and even closed and reopened. How can I fix this?
[2020-07-08 19:32:17]
Sierra Chart Engineering - Posts: 104368
Refer to the following for things to look at/try:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

We see you are also using Gain Capital. We recommend changing to the Sierra Chart Order Routing service if possible based upon the broker that you use:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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