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Date/Time: Tue, 23 Apr 2024 15:34:15 +0000



Unable to set Attached Orders by Price or Position

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[2020-07-02 18:53:20]
User755650 - Posts: 14
Greetings,

I have an IB account with Sierra Chart for charting and trading.

I am unable to send Attached Orders from Sierra Chart chart trading. The stop gets inevitably rejected leaving the limit order active.

This has nothing to do with how far I am from price etc. I am unable to set attached orders from the chart or even from the trading window upon initiation of a trade because the stop gets rejected.

I don't get an error message.

Calling IB: they had never heard of it.

Note that I have another account in the States and I don't have this problem with Sierra Chart in this different instance and different account but SAME BROKER: IB.

Thank you,

RadarTradar
[2020-07-03 07:53:33]
Sierra Chart Engineering - Posts: 104368
To the extent this is related to Interactive Brokers we cannot help with it.

We recommend testing this in Trade Simulation Mode:
Trade Simulation
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-03 13:24:19]
User755650 - Posts: 14
Thank you for your answer:
For your info in future cases,I was able to circumvent the problem by changing the stop type to stop from stop limit. Apparently it was the Stop Limit that threw a wrench into the system for IB. Go figure. They read something like too far from price etc. but 30 ticks is not too far from price.
Anyway, Stop it is.

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