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Direct MessagesDate/Time: Fri, 19 Apr 2024 02:13:47 +0000
Denali Exchange Data Feed Live Trading Account connection required message received
View Count: 540
| [2020-07-02 13:48:54] |
| User860187 - Posts: 31 |
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Hi, hope all is well. This is to make sure that everything is set correctly on my account. I've received a message today, please see the excerpt below: //********* Notice: To continue to receive real-time CME data through the Denali Exchange Data Feed when using the lower-priced CME exchange fees which are enabled on your account, requires that you connect Sierra Chart to your live trading account at least once a month. For instructions, refer to: . . . . . . . . . ***********// Yes I've been using SIM accounts for the last couple of months testing etc . . . But now I'm using LIVE Trading account and planning on using it going forward. Had already around 100 round trips for the past few days using Live Trading account( Had even request/question opened related to Trading Log and latency, that was answered. Thank you) . Needs to be noticed that I've been out yesterday, July 01 for doc appointment and hasn't been able to connect.Is this the reason for that msg being generated ? Little bit puzzled to be honest as Live account was in use for the last several days. According to Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees "It is not necessary to follow this procedure when using the Sierra Chart Order Routing Service since Sierra Chart is continuously always aware of your trading account." I'm planning to use my Live Trading Account on daily basis going forward. Just wanted to make sure all is set correctly and I don't need to perform anything. note: just in case, I'd like to bring to your attention I do see this in my msg log ( pls see excerpt below ) //********** Enabled for: Advanced Features 2. | 2020-07-02 08:13:02.659 Enabled for: Sierra Chart Historical Data Service. | 2020-07-02 08:13:02.659 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-07-02 08:13:02.659 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-07-02 08:13:02.659 Enabled for exchange2: CME (Trading Account Required) | 2020-07-02 08:13:02.660 Enabled for exchange2: CBOT (Trading Account Required) | 2020-07-02 08:13:02.660 Enabled for exchange2: COMEX (Trading Account Required) | 2020-07-02 08:13:02.660 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-07-02 08:13:02.660 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-07-02 08:13:02.660 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-07-02 08:13:02.660 **********/ I did mention this to support few times when we were setting everything up and was assured that can be ignored and everything is fine with my Live account. Thought it would make sense to mention it again. But, yes, I did have approximately 100 round trips using my Live account and everything went OK so far. No complains. Got all messages back, got all execution reports back. Everything looks good. Eh . . . latency . .(see question on latency thread), that's another story . . . and I'm not complaining.Yes, so far so good. Very happy Sierra user indeed :-) Kindly confirm if I need to do anything at this point. thank you again for all the help. Date Time Of Last Edit: 2020-07-02 14:24:53
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| [2020-07-02 15:00:21] |
| John - SC Support - Posts: 30953 |
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You are fine and do not need to do anything else. Your account is properly updated to reflect that you have connected to a trading account and that you qualified for the lower-priced CME fees.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-07-02 15:29:31] |
| User860187 - Posts: 31 |
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Thank you very much indeed for quick response. Thanks for all the help.
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