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Date/Time: Fri, 19 Apr 2024 13:54:16 +0000



Chart Value/Cross hair tool distracting flash

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[2020-06-30 16:19:31]
User14731 - Posts: 15
I just reformatted my PC and reinstalled Sierra Chart. I'm not sure if this was always the case but when I move the cross hair up and down, the cross hair lines and numbers on the y-axis flash with each movement. Like it's redrawing itself with each change. This is in contrast to the chart on the IB TWS software which has a really smooth cross hair movement. Any suggestions to make it smoother or not flash? Thanks.
[2020-06-30 18:29:25]
Sierra Chart Engineering - Posts: 104368
If you are using the OpenGL option, then disable it and see if that helps:
Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other)

Otherwise, this cannot be made better in your particular case. What you are describing should not be the case and if you are noticing this, this would be system specific or perhaps could be due to the CPU load within Sierra Chart. Refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-30 18:29:57

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