Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 19 Apr 2024 03:26:08 +0000
Error code 10061 - unable to download any historical data
View Count: 565
| [2020-06-30 10:26:27] |
| Dylansmoo - Posts: 1 |
|
Hi, I was getting the above error (10061) on a new install at my office computer of Sierra charts and am unable to download any historical intra day data . I have attempted to simply link an API from bitmex in hope it would help but it hasn't. I cannot download any historical data at the moment and using Port 80 does not work. I have had the IT guys try to work things out for me but they were unsuccessful. They did open ports 10149,10150,10043 & 10044. Is there anything that is recommended to fix this error? Thanks, |
| [2020-06-30 10:40:35] |
| |
|
This is all the documentation we have here related to this: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: