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Date/Time: Wed, 24 Apr 2024 01:59:02 +0000



SC Order Routing Service

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[2020-06-29 02:06:27]
r3create - Posts: 12
Hi,

I had a few questions since i was unable to find this information elsewhere,

1) Do I have to pay for the SC Order Routing service to pay for Simulated trading fills? Or is the SC Order Routing service just for real live trading fills?

2) What do i have to do to no longer pay for the SC Order Routing service, since i noticed it is costs an extra $10. I cant seem to find a cancel button for that service.

3) Do I have to add credits to my sierra account every month? or will i automatically be billed for whatever fees i owe? How would i set up the automatic billing if i wanted to?
[2020-06-29 03:11:33]
Sierra Chart Engineering - Posts: 104368
1. No. There is only a cost for Live trading account fills.

2. There is no cost for this service. We do not know what the $10 is in reference to. This is not from us.

3. Yes. There is no automatic billing. Refer to:
Sierra Chart Purchase and License Information

You have to manually add credit to your Sierra Chart account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-29 03:11:55
[2020-06-29 03:15:30]
r3create - Posts: 12
Hi, I uploaded a picture. It says that i need to pay $64, for the advanced package + the Denali Data feed, but then at the bottom it says i need to pay $74. What is the extra $10 for and how do i remove it?

Thanks
imageSierraChartExtraFee.PNG / V - Attached On 2020-06-29 03:14:35 UTC - Size: 25.78 KB - 220 views
[2020-06-29 03:37:14]
Sierra Chart Engineering - Posts: 104368
Okay we think the reason for the extra amount to be requested to be added is an extra credit to allow for order fill fees. If you are not trading there is no cost. The order fill cost is .10 per contract per fill.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-29 03:37:42
[2020-06-29 03:40:56]
r3create - Posts: 12
So if i am not trading live through Sierra, then i dont have to worry about the extra charge? I can just add in $64 of credit? I intend to place my trades through a different platform.
[2020-06-29 04:08:07]
Sierra_Chart Engineering - Posts: 14065
No, you do not have to add any credit for that. It does not matter whether you add it or not. It is only a recommendation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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