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Direct MessagesDate/Time: Fri, 26 Apr 2024 00:38:08 +0000
Saved new chartbook last night, and now it's completely empty?
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| [2020-06-28 14:52:11] |
| j4ytr4der_ - Posts: 918 |
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I don't know what happened here. Yesterday I spent a bunch of time setting up a new chartbook with just a few studies on it, including a Spreadsheet Trading System. I got it all how I wanted it, saved it, closed & opened it, everything was fine. I shut down and now this morning when I opened the same chartbook... it's completely empty. No chart in it, no windows at all, nothing. Thankfully a backup of it was in the Backups folder so I can use that and it's fine. But I have no idea how it would just vanish like this... anyone ever seen this or have any ideas what would cause it? |
| [2020-06-29 05:33:57] |
| Sierra_Chart Engineering - Posts: 14092 |
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Would be best to attach the Chartbook here so we can examine it. It really is hard to say after the fact what the issue is. Sierra Chart uses a highly reliable method to save Chartbooks where first it is written to a temporary file and then once complete it then replaces the existing file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-06-29 13:49:27] |
| j4ytr4der_ - Posts: 918 |
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OK, I've already restored from the backup and saved over the empty one, so there's nothing to share... for future reference if it ever happens again I'll keep that in mind. Clearly the backup process worked well so, I'm thankful for that! =)
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