Support Board
Date/Time: Wed, 05 Nov 2025 13:24:54 +0000
Post From: Saved new chartbook last night, and now it's completely empty?
| [2020-06-29 05:33:57] |
| Sierra_Chart Engineering - Posts: 21315 |
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Would be best to attach the Chartbook here so we can examine it. It really is hard to say after the fact what the issue is. Sierra Chart uses a highly reliable method to save Chartbooks where first it is written to a temporary file and then once complete it then replaces the existing file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |