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Date/Time: Thu, 25 Apr 2024 22:58:19 +0000



Trouble loading real time data through SC futures order routing

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[2020-06-25 20:06:23]
User265134 - Posts: 5
Please see attached screen shots. One is of the ZB futures contract which is not loading properly. I have tried the delete and download data button. The other error message was saying that daily close information was not available.

Thanks,
Ryan

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=40789
https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=40790
Date Time Of Last Edit: 2020-06-25 20:07:59
[2020-06-25 21:37:53]
Sierra_Chart Engineering - Posts: 14092
Follow the instructions here:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data


The other error message was saying that daily close information was not available.
That is in regard to the MES contract. When did trading in MES begin? Refer to:
Continuous Futures Contract Charts: Preventing Error Messages by Reducing Days to Load in Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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