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Date/Time: Sun, 05 May 2024 13:19:40 +0000



Connection error mesage from service

View Count: 427

[2020-06-19 14:14:07]
User630152 - Posts: 3
Reading Internal Order ID file. | 2020-06-19 08:08:31.430
Reading Trade Orders file. | 2020-06-19 08:08:31.574
Reading Trade Positions file. | 2020-06-19 08:08:31.575
Reading Account Balance file. | 2020-06-19 08:08:31.576
UDPListener (1496). Port 22904 | Listening on UDP port 22904. | 2020-06-19 08:08:31.611
Software version: 2020 32-bit | 2020-06-19 08:08:31.611
Enabled for: Sierra Chart Historical Data Service. | 2020-06-19 08:08:31.611
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-06-19 08:08:31.611
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-06-19 08:08:31.611
Current selected Data/Trading service: Rithmic Trading | 2020-06-19 08:08:31.611
Custom symbol settings values: disabled | 2020-06-19 08:08:31.611
Chart Update Interval: 10 | 2020-06-19 08:08:31.611
Intraday Data Storage Time Unit: 0 | 2020-06-19 08:08:31.611
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-06-19 08:08:31.611
2020-06-19 14:08:31 Local computer time | 2020-06-19 08:08:31.611
2020-06-19 12:08:31 Local computer time in UTC | 2020-06-19 08:08:31.611
2020-06-19 08:08:31 Local computer time in SC Time Zone | 2020-06-19 08:08:31.611
2020-06-19 12:08:29 Server time in UTC | 2020-06-19 08:08:31.612
Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-06-19 08:08:31.612
Program path: C:\SierraChart\ | 2020-06-19 08:08:31.612
Data Files path: C:\SierraChart\Data\ | 2020-06-19 08:08:31.612
OS Version Number: 10.0 | 2020-06-19 08:08:31.612
Locale Setting: C | 2020-06-19 08:08:31.612
DLLs: SierraChartStudies.dll, SierraChartStudies_64.dll, Trigger-20190314-1256.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2020-06-19 08:08:31.613

Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2020-06-19 08:08:31.613
HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. | 2020-06-19 08:08:31.641
HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. | 2020-06-19 08:08:31.676
HTTPS connection ID:2 to login.sierrachart.com:443 for request ID:2 (1) | Closed. | 2020-06-19 08:08:31.676
Received 5 login tokens. | 2020-06-19 08:08:31.829
Symbol settings MD5 received. Request ID: 1. | 2020-06-19 08:08:31.909
Symbol settings are up-to-date for rithmic.trading. | 2020-06-19 08:08:31.909
Files to Open on Start up | File does not exist: C:\SierraChart\Data\BidAsk Volume (Numbers Bars) Analysis Chartbook.cht | 2020-06-19 08:08:34.827
Files to Open on Start up | File does not exist: C:\SierraChart\Data\TPO Profile Analysis Chartbook.cht | 2020-06-19 08:08:34.827
Files to Open on Start up | File does not exist: C:\SierraChart\Data\Volume Profile Analysis Chartbook.cht | 2020-06-19 08:08:34.828
Files to Open on Start up | File does not exist: C:\SierraChart\Data\E-mini Russell Analysis Chartbook.cht | 2020-06-19 08:08:34.828
Files to Open on Start up | File does not exist: C:\SierraChart\Data\E-mini SP Analysis Chartbook.cht | 2020-06-19 08:08:34.828
Files to Open on Start up | File does not exist: C:\SierraChart\Data\Crude Oil Analysis Chartbook.cht | 2020-06-19 08:08:34.828

Rithmic Trading | Port for executable: 50434 | 2020-06-19 08:08:36.837
Listening socket (1476). Port 50434 | Closed. | 2020-06-19 08:08:36.837
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-06-19 08:08:36.840
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:50434. Current folder: C:\SierraChart\Rim | 2020-06-19 08:08:36.846
Rithmic Trading | Bridge process is running. | 2020-06-19 08:08:38.839
Rithmic Trading | Connecting to the server 127.0.0.1. Port 50434 | 2020-06-19 08:08:38.839
DTC Client socket (1) | Creating socket. | 2020-06-19 08:08:38.839
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-06-19 08:08:38.839
Rithmic Trading | Connected to server. | 2020-06-19 08:08:38.841
Rithmic Trading | Starting socket receive thread. | 2020-06-19 08:08:38.841
Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-06-19 08:08:38.845
Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-06-19 08:08:38.847
Rithmic Trading | Sending logon request message. | 2020-06-19 08:08:38.847
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-06-19 08:08:38.849
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-06-19 08:08:38.851
Rithmic Trading | Message from server: Connecting to Rithmic 01 US server. | 2020-06-19 08:08:38.851
Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2020-06-19 08:08:39.932
Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2020-06-19 08:08:40.493
Date Time Of Last Edit: 2020-06-19 18:44:34
[2020-06-19 18:44:50]
Sierra Chart Engineering - Posts: 104368
Refer to this thread here about this:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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