Support Board
Date/Time: Mon, 29 Apr 2024 11:02:54 +0000
I cannot connect to Rithmic - please help
View Count: 482
[2020-06-12 16:10:01] |
User719501 - Posts: 9 |
Hi I have not used SC for over a month since May and I logged on it says connection error message from service : Rithmic trading/ Logon error. My Broker said that you know longer support Rithmic data anymore. Is this true? I seen that SC will work with Ritmic until Dec2020. How can I connect with SC and Rithmic again. I am up for renewal with SC and I would like to know if I should keep using SC or choose another software, because I love Rithmic. Please advise because I love your Software and am torn right now and cannot trade. Thanks |
[2020-06-12 17:38:44] |
Sierra Chart Engineering - Posts: 104368 |
Refer to the information here: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward And refer to: Regarding Rithmic (Our Final Post on this Subject) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-12 17:39:10
|
To post a message in this thread, you need to log in with your Sierra Chart account: