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Date/Time: Mon, 06 May 2024 09:34:46 +0000



Interactive Scale Move setting is not being saved

View Count: 563

[2020-06-10 04:32:16]
User50927 - Posts: 90
The Interactive Scaling Mode on my charts keeps re-setting back to Interactive Scale Range whenever I restart the program, even though I set them to Interactive Scale Move before I saved and closed the program. I never had that problem before so I don't know what to do to fix it. Thanks.
[2020-06-10 04:34:33]
Sierra_Chart Engineering - Posts: 14239
We will look into this. It may relate to the new Chartbook format.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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[2020-06-11 12:32:47]
nosast - Posts: 290
Same issue here
[2020-06-11 14:06:10]
User50927 - Posts: 90
The problem appears to be gone now with the latest update (v 2119)
[2020-06-11 14:26:19]
nosast - Posts: 290
STill had this issue this morning with v2119
[2020-06-12 10:29:56]
Sierra Chart Engineering - Posts: 104368
This will be resolved in version 2120.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-06-15 16:48:17]
nosast - Posts: 290
I must have some option activated as it always defaults to move instead of scale. You are sure it's fixed in current prerelease 2021?
[2020-06-15 19:16:48]
Sierra Chart Engineering - Posts: 104368
Yes it is definitely resolved. This is verified.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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