Home >> Support Board

Support Board

Date/Time: Mon, 06 May 2024 05:39:12 +0000

How to Post a Message for Support

Fastest possible order routing service

View Count: 1347

[2020-06-09 09:59:28] #1 [Go To First Post]
mommed.imam - Posts: 13
Hello, As we all know rithmic is the fastest future order routing service, but I see that you are no longer supporting rithmic (under 250 micosecond) ,and also I see that rithmic is connected to Sierrachart using kind of "DTC Bridge", which I guess is causing some extra latency in term of data latency, and order execution latency, so could you please recommend any other extremely low latency order routing services please? I have heard about TT fix, and cts fix.

[2020-06-09 10:17:12] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Is that why you were using Rithmic? From your location, you would be experiencing latency hundreds and sometimes thousands of times longer especially with the management of bracket orders. Anyway, this service is going to be faster than Rithmic: Sierra Chart / Trading Technologies Futures Order Routing Service The Sierra Chart order routing service is a true ultra low latency order routing service. Bracket orders, are managed at sub millisecond speeds. Are you trading any EUREX markets? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-09 15:39:39

[2020-06-09 14:28:37] #3 [Go To First Post]
mommed.imam - Posts: 13
Thank you for your reply. First of all, please be kindly noted that, the link you posted was not working, it gives error 404, page not found! I will be trading CME futures, namely S&p500 future contract. Suppose that I chose Sierra chart routing service, and provided that I deployed Sierra chart terminal at cross connect and co-located server at CME Aurora data center, will that setup up guaranteed me orders execution of sub millisecond, please? And what about the best market data feed suitable to Sierra chart order routing service? I guess you offer Denali data feed, correct? Is it real time no latency, non throttled, raw data feed, with CME microsecond data granularity, please?

[2020-06-09 15:40:17] #4 [Go To First Post]
John - SC Support - Posts: 31379
We updated post #2 with the correct link. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2020-06-09 18:15:20] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Suppose that I chose Sierra chart routing service, and provided that I deployed Sierra chart terminal at cross connect and co-located server at CME Aurora data center, will that setup up guaranteed me orders execution of sub millisecond, please? Yes order routing should be sub millisecond but we cannot make any guarantees because this is outside of our control. And what about the best market data feed suitable to Sierra chart order routing service? I guess you offer Denali data feed, correct? Is it real time no latency, non throttled, raw data feed, with CME microsecond data granularity, please? Latency with the Denali data feed can be up to 20 ms. Potentially higher but not normally. An upcoming version of Sierra Chart will support millisecond timestamps but not microseconds. If you really need zero latency for market data, you need to use the CME multicast feeds directly. We can put you in contact with a provider who can provide those to you and we can provide you a version of Sierra Chart that supports the CME multicast feeds directly. The cost of this version of Sierra Chart will be 250 USD per month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-06-09 18:16:27

[2020-06-10 11:47:34] #6 [Go To First Post]
User90125 - Posts: 715
If you really need zero latency for market data, you need to use the CME multicast feeds directly. We can put you in contact with a provider who can provide those to you and we can provide you a version of Sierra Chart that supports the CME multicast feeds directly. The cost of this version of Sierra Chart will be 250 USD per month. Would this service be available for Transact/Infinity users?

[2020-06-10 18:14:44] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is too expensive for the average user. We are describing a service which is thousands of dollars per month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-06-15 17:15:05] #8 [Go To First Post]
mommed.imam - Posts: 13
OK,could you please name me some CME multicast feed providers, please? I think it might be an option, to consider trading technology TT Sierrachart order routing service, coupled with zero latency cme multicast data feeder, and upgrading my Sierrachart to the supporting version @250 $ per month. Really looking forward to your help. Thank you! I really appreciate your help and support.

[2020-06-16 05:01:48] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Well we would just be recommending Nirvana: https://www.nirvanats.com/ Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: