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Date/Time: Sun, 05 May 2024 01:42:42 +0000



DOM click responsiveness

View Count: 648

[2020-06-09 02:01:52]
Tahir - Posts: 35
Hi,
I've been using Jigsaw as my go-to DOM and recently decided to try out Sierra DOM. I think it's a lot better in many ways but I'm getting quite slow response time. I scalp so I'm in and out quickly. SC DOM seems to be quiet slow at responding to my clicks. If I want to enter 3 lots I click 3 times really fast but almost all of the time I would get 2 clicks registered max. There seems to be about 1-second delay. Everything else works fine and responsive. I have a very fast computer with 32gb ram I7 processor etc.
I use rithmic data. I'm aware you are not supporting rithmic data anymore, could this be something to do with that? If so would you be able to give me a demo for any other data provider you do support?

Thanks for the support.
Tahir
[2020-06-09 02:17:08]
Sierra Chart Engineering - Posts: 104368
First we want you to update to the very latest release:
Software Download: Fast Update

And then reduce the Chart Update Interval for the Trading DOM to 200 ms:
Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu)

And also refer to:
Chart Trading and the Chart DOM: Double Click Operations in Order Entry Columns

For demonstration of our own data feed, use the Sierra Chart Delayed Exchange Data Feed:
Delayed Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-09 02:18:37

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