Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 01:58:24 +0000



In Replay mode using Ultimate Oscillator hangs the chart

View Count: 540

[2020-06-08 14:35:41]
User189132 - Posts: 63
Hi,

In replay mode with Ultimate Oscillator study and following settings:
Speed : 120
Jump time unit: 30 minutes
Bar Period type: 0-600-0
Days to load: 60

After around 3 trading hours of replay the chart hangs with mouse pointer becoming circle and does not come out of it. I do not do/touch anything.

Without the study chart works/replays fine.

I also tried in Safe mode as well with the same result.

Please advise.
Date Time Of Last Edit: 2020-06-08 14:46:21
[2020-06-08 19:03:45]
Sierra Chart Engineering - Posts: 104368
Not sure why you are having an issue but we did add some division by zero checks for this study. And we are not noticing the problem. Wait for the next release and see if that helps.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-06-09 10:26:16]
User189132 - Posts: 63
Re>"Not sure why you are having an issue but we did add some division by zero checks for this study. And we are not noticing the problem."

I can provide my chart definitions and symbol, you can debug and see what happens.

I ran into the same issue with "Momentum with Moving Average" and "Stochastic Fast" studies. I did not check whether both causing the issue or one of them, can you check?

Re>"Wait for the next release and see if that helps. "

What's the planned release date?

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account