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Date/Time: Sat, 04 May 2024 15:20:50 +0000



Missing data from 1830 to 800am

View Count: 463

[2020-06-04 16:54:15]
User445632 - Posts: 6
Any suggestions on how to get my data back between 1830 and 800am. My charts all of sudden stopped getting data between these times. Thanks for your help in advance.
Scott
[2020-06-04 17:06:56]
Sierra Chart Engineering - Posts: 104368
We see you are using CTS. That is a separate data feed from Sierra Chart provided data feeds. So the best we can do is just refer you to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart

Please consider using the Denali Exchange Data Feed:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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