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Date/Time: Fri, 19 Aug 2022 17:34:48 +0000

Data Feed broken?

View Count: 828

[2014-01-24 15:22:55]
100 - Posts: 147
My rithmic feed was interrupted today on 1 of my machines. The interruption happened twice, and only occurred in a single commodity. My other machine recorded everything in real time.
The data itself was disconnected. There was no freeze. Just missing data.

Who should I take this up with? Was this an issue with Sierra, my broker, or (unlikely) my data provider?
I don't see how this relates to my clearing house, so I guess I am just bewildered as to why my
data field would cut out twice, and whether this is due to my broker or sierra.
[2014-01-24 18:37:31]
Sierra Chart Engineering - Posts: 104221
You should contact your broker or Rithmic about this.

If you are missing any data in your charts, refer to this help topic:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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