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Date/Time: Tue, 07 May 2024 06:48:40 +0000



Error Can not download futur GLOBEX

View Count: 478

[2020-06-03 13:37:20]
User837393 - Posts: 132
Hello,
I'm having this error and I don't know why.
Can you assist ?
Best regards.

http://www.sierrachart.com/image.php?Image=1591191494681.png
Date Time Of Last Edit: 2020-06-03 13:38:34
[2020-06-04 06:56:13]
Sierra Chart Engineering - Posts: 104368
We see you are using the Denali Exchange Data Feed now.

Restart Sierra Chart and make sure this option is enabled:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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