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Date/Time: Sat, 27 Apr 2024 13:27:09 +0000



[Programming Help] - System Connection Error

View Count: 467

[2020-06-01 21:02:41]
User958409 - Posts: 1
When I open my Sierra Chart program, I am able to login but once inside I keep receiving an error message that it cannot connect to the server. The box in the top left remains yellow and bounces back and forth from "Waiting to Reconnect" and "Connecting." Any assistance in successfully connecting to the server so I can resume trading would be appreciated.
[2020-06-02 05:15:16]
Sierra Chart Engineering - Posts: 104368
Refer to:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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