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Date/Time: Sun, 28 Apr 2024 16:48:27 +0000



Access to v1310 and scwbf spreadsheets

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[2020-06-01 13:42:09]
Sawtooth - Posts: 3980
Have you locked out v1310? (I keep an old installation of it.)

I need to access an old system for a former client.
The .scwbf that is associated with a chart converts to .scss but a separate referenced .scwbf file does not convert because it is not associated with a chart via a spreadsheet study. And it's not possible for me to access it because I can't log into v1310.

Please advise.
[2020-06-01 18:14:37]
Sierra Chart Engineering - Posts: 104368
Yes it has been "locked out" in a sense but you should still be able to start version 1310 and open a spreadsheet. It has been a long time since we have used that version. Are you just not even able to log into it?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-06-01 20:32:48]
Sawtooth - Posts: 3980
When I attempt to log into v1310, I get this message:
'Invalid Account Name or Password. Make sure these are correctly entered.'

To confirm I haven't fat-fingered it, I copy/paste it from a document.
This works on the latest versions, but not on v1310.
[2020-06-02 05:14:04]
Sierra Chart Engineering - Posts: 104368
It is just too late for us to be supporting this. It is just too much effort to accommodate this request.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-02 05:14:19

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