Support Board
Date/Time: Thu, 02 May 2024 15:26:17 +0000
cant log in rithmic trading
View Count: 777
[2020-06-01 11:36:37] |
User298588 - Posts: 19 |
hi i cant connect to rithimic, the message stated (connection error message rithimic trading/ logon erroe received from server).. please take a looke at it Rithmic Trading | Connected to server. | 2020-06-01 11:32:45.755 Rithmic Trading | Starting socket receive thread. | 2020-06-01 11:32:45.755 Rithmic Trading | Sending encoding request to server: Binary VLS | 2020-06-01 11:32:45.755 Rithmic Trading | Setting DTC encoding to Binary VLS | 2020-06-01 11:32:45.759 Rithmic Trading | Sending logon request message. | 2020-06-01 11:32:45.759 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2020-06-01 11:32:45.761 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2020-06-01 11:32:45.764 Rithmic Trading | Message from server: Connecting to Rithmic 04 server. | 2020-06-01 11:32:45.764 Rithmic Trading | Message from server: Server Alert: Market Data Connection Broken | 2020-06-01 11:32:48.070 Rithmic Trading | Message from server: Server Alert: Trading System Connection Broken | 2020-06-01 11:32:49.364 Rithmic Trading | Received logon response. | 2020-06-01 11:32:49.364 Rithmic Trading | Server Name: DTC Bridge. | 2020-06-01 11:32:49.364 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2020-06-01 11:32:49.364 Rithmic Trading | Logon error received from server | 2020-06-01 11:32:49.364 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-06-01 11:32:49.364 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 11:32:49.364 DTC Client socket (1) | CloseSocket call. | 2020-06-01 11:32:49.379 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2020-06-01 11:32:49.379 Rithmic Trading | Disconnected. | 2020-06-01 11:32:49.380 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-06-01 11:32:49.380 DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-06-01 11:33:08.823 DTC Client socket (1) | Closed. | 2020-06-01 11:33:08.823 thank you |
[2020-06-01 16:11:56] |
John - SC Support - Posts: 31301 |
Refer to the following: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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