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Date/Time: Fri, 03 May 2024 02:47:50 +0000



Cannot connect to Sierra Chart with AMP Trading Account Number 126300

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[2020-06-01 04:45:50]
User103176 - Posts: 1
Hello,

I´m trying to connect to Sierra Chart with my AMP traiding account number 126300.
It pops up a windows with "Service Connection Error:"
Connection error message from service: Rithmic traiding | Logon error received by server.

Can you please support, thank you!
imageSierraChart1.PNG / V - Attached On 2020-06-01 04:42:44 UTC - Size: 111.29 KB - 188 views
imagesierrachart.PNG / V - Attached On 2020-06-01 04:42:53 UTC - Size: 35.37 KB - 182 views
[2020-06-01 05:36:52]
Sierra Chart Engineering - Posts: 104368
Refer to:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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