Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 22:46:00 +0000



Cannot connect to Rithmic

View Count: 526

[2020-05-31 22:31:28]
User158479 - Posts: 5
Rithmic Trading | Port for executable: 65062 | 2020-05-31 17:30:32.472
Listening socket (1472). Port 65062 | Closed. | 2020-05-31 17:30:32.472
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2020-05-31 17:30:32.474
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:65062. Current folder: C:\SierraChart\Rim | 2020-05-31 17:30:32.477
DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-05-31 17:30:34.318 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2020-05-31 17:30:34.318
DTC Client socket (1) | Closed. | 2020-05-31 17:30:34.318
Rithmic Trading | Bridge process is not running! | 2020-05-31 17:30:34.477
Rithmic Trading | Connecting to the server 127.0.0.1. Port 65062 | 2020-05-31 17:30:34.477
DTC Client socket (1) | Creating socket. | 2020-05-31 17:30:34.477
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-05-31 17:30:34.477
[2020-05-31 22:33:05]
Sierra Chart Engineering - Posts: 104368
Make sure you have downloaded and saved the latest Rithmic TLS certificate files which are here:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-31 22:33:16
[2020-05-31 22:44:01]
User158479 - Posts: 5
So I downloaded the files into that folder. Restarted Rithmic, connected to R trader no problem, but cannot connect via Sierra. AMP is saying to contact you guys.
[2020-05-31 23:50:26]
Sierra Chart Engineering - Posts: 104368
We are not sure about this. Refer to:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward | Post: 221116
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account