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Date/Time: Thu, 02 May 2024 17:41:46 +0000



Unable to connect to Rithmic

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[2020-05-31 20:53:28]
User40526 - Posts: 166
I am in a Top Step combine account and I am unable to connect Sierra Chart to Rithmic. I can open my account with Rithmic directly but not through SC. I get a Service Connection Error

Please advise. Thank you
[2020-05-31 22:56:40]
Sierra Chart Engineering - Posts: 104368
Download and save the latest TLS certificate files from this page:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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