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Date/Time: Sat, 11 May 2024 06:52:43 +0000



Charts not updated

View Count: 438

[2020-05-31 05:42:01]
User50629 - Posts: 10
I upgraded from 2027v to 2113v
Went to Find Symbols on these stocks (MSFT, C, CSCO, WMT) and they were not up to date.

Reading Internal Order ID file. | 2020-05-30 22:28:19.757
Reading Trade Orders file. | 2020-05-30 22:28:19.797
Reading Trade Positions file. | 2020-05-30 22:28:19.797
Reading Account Balance file. | 2020-05-30 22:28:19.798
UDPListener (1448). Port 22903 | Listening on UDP port 22903. | 2020-05-30 22:28:19.808
Software version: 2113 64-bit | 2020-05-30 22:28:19.808
Primary Thread ID: 14208 | 2020-05-30 22:28:19.808
Usage end date: 2020-09-01 | 2020-05-30 22:28:19.808
Enabled for: Sierra Chart Historical Data Service. | 2020-05-30 22:28:19.808
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-05-30 22:28:19.808
Allow Support for Sierra Chart Data Feeds is enabled. | 2020-05-30 22:28:19.808
Current selected Data/Trading service: SC Data - All Services | 2020-05-30 22:28:19.808
Custom symbol settings values: disabled | 2020-05-30 22:28:19.808
Chart Update Interval: 500 | 2020-05-30 22:28:19.808
Intraday Data Storage Time Unit: 1 | 2020-05-30 22:28:19.808
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-05-30 22:28:19.808
2020-05-30 22:28:19 Local computer time | 2020-05-30 22:28:19.808
2020-05-31 05:28:19 Local computer time in UTC | 2020-05-30 22:28:19.808
2020-05-30 22:28:19 Local computer time in SC Time Zone | 2020-05-30 22:28:19.808
2020-05-31 05:28:18 Server time in UTC | 2020-05-30 22:28:19.808
Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-05-30 22:28:19.808
Program path: C:\SierraChart Download 2027\ | 2020-05-30 22:28:19.808
Data Files path: C:\SierraChart Download 2027\Data\ | 2020-05-30 22:28:19.808
OS Version Number: 10.0 | 2020-05-30 22:28:19.808
Locale Setting: C | 2020-05-30 22:28:19.808
Allowed protected custom studies: | 2020-05-30 22:28:19.808

Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-05-30 22:28:19.809
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-05-30 22:28:19.847
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-05-30 22:28:20.033
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-05-30 22:28:20.033
Received 5 login tokens. | 2020-05-30 22:28:20.414
Symbol settings MD5 received. Request ID: 1. | 2020-05-30 22:28:23.135
Symbol settings are up-to-date for scdataallservices. | 2020-05-30 22:28:23.135
Requesting current DateTime from Sierra Chart server. | 2020-05-30 22:28:24.621
Received Date-time from server. Delay adjusted UTC Date-time: 2020-05-31 05:28:24.905. Round-trip delay: 00:00:00.379 | 2020-05-30 22:28:25.380
Computer time to server time difference: 00:00:00.475 | 2020-05-30 22:28:25.380
Error setting System Date-Time. Windows error code 1314: A required privilege is not held by the client. | 2020-05-30 22:28:25.381

SC Data - All Services | Connected to data server. | 2020-05-30 22:28:25.637
Triggering next historical data download in queue. | 2020-05-30 22:28:25.638
Triggering next historical data download in queue. | 2020-05-30 22:28:25.638
Triggering next historical data download in queue. | 2020-05-30 22:28:25.638
Triggering next historical data download in queue. | 2020-05-30 22:28:25.638
MSFT Daily #1 | Reloading chart. | 2020-05-30 22:30:00.755
Starting DelayedDownloadMonitoringTimer | 2020-05-30 22:30:01.241
Starting HDTimeoutTimer | 2020-05-30 22:30:01.241
Added historical Daily data request for MSFT to the queue. | 2020-05-30 22:30:01.241
Triggering next historical data download in queue. | 2020-05-30 22:30:01.241
SC Data - All Services | Starting real-time market data updates for: MSFT. ID: 1 Service code: equities.us | 2020-05-30 22:30:01.241
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: MSFT | 2020-05-30 22:30:01.241
SC Data - All Services | Requesting security definition data for: MSFT. ID: 1 | 2020-05-30 22:30:01.241
HD Request # 1 | Downloading Historical Daily chart data for MSFT. Starting date: 2020-05-20. Service: equities.us | 2020-05-30 22:30:01.248
HD Request # 1 | Requesting historical Daily data for MSFT starting at 2020-05-19 | 2020-05-30 22:30:01.248
HD Request # 1 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for MSFT | 2020-05-30 22:30:02.062
HD Request # 1 | Completion time: 0s | 2020-05-30 22:30:02.062
HD Request # 1 | Daily data download complete for MSFT. Unique request ID: 1 | 2020-05-30 22:30:02.062
Removing historical data download ID 1. | 2020-05-30 22:30:02.062

Triggering next historical data download in queue. | 2020-05-30 22:30:02.062
MSFT Daily #1 | Reloading chart. | 2020-05-30 22:30:02.259
C Daily #2 | Reloading chart. | 2020-05-30 22:30:06.201
Added historical Daily data request for C to the queue. | 2020-05-30 22:30:06.714
Triggering next historical data download in queue. | 2020-05-30 22:30:06.715
SC Data - All Services | Starting real-time market data updates for: C. ID: 2 Service code: equities.us | 2020-05-30 22:30:06.715
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: C | 2020-05-30 22:30:06.715
SC Data - All Services | Requesting security definition data for: C. ID: 2 | 2020-05-30 22:30:06.715
HD Request # 2 | Downloading Historical Daily chart data for C. Starting date: 2020-03-11. Service: equities.us | 2020-05-30 22:30:06.722
HD Request # 2 | Requesting historical Daily data for C starting at 2020-03-10 | 2020-05-30 22:30:06.722
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for C | 2020-05-30 22:30:07.555
HD Request # 2 | Completion time: 1s | 2020-05-30 22:30:07.555
HD Request # 2 | Daily data download complete for C. Unique request ID: 2 | 2020-05-30 22:30:07.555
Removing historical data download ID 2. | 2020-05-30 22:30:07.555

Triggering next historical data download in queue. | 2020-05-30 22:30:07.555
C Daily #2 | Reloading chart. | 2020-05-30 22:30:07.728
CSCO Daily #3 | Reloading chart. | 2020-05-30 22:30:13.965
Added historical Daily data request for CSCO to the queue. | 2020-05-30 22:30:14.456
Triggering next historical data download in queue. | 2020-05-30 22:30:14.456
SC Data - All Services | Starting real-time market data updates for: CSCO. ID: 3 Service code: equities.us | 2020-05-30 22:30:14.456
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CSCO | 2020-05-30 22:30:14.456
SC Data - All Services | Requesting security definition data for: CSCO. ID: 3 | 2020-05-30 22:30:14.456
HD Request # 3 | Downloading Historical Daily chart data for CSCO. Starting date: 2019-09-09. Service: equities.us | 2020-05-30 22:30:14.462
HD Request # 3 | Requesting historical Daily data for CSCO starting at 2019-09-08 | 2020-05-30 22:30:14.462
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CSCO | 2020-05-30 22:30:15.304
HD Request # 3 | Completion time: 0s | 2020-05-30 22:30:15.304
HD Request # 3 | Daily data download complete for CSCO. Unique request ID: 3 | 2020-05-30 22:30:15.304
Removing historical data download ID 3. | 2020-05-30 22:30:15.304

Triggering next historical data download in queue. | 2020-05-30 22:30:15.304
CSCO Daily #3 | Reloading chart. | 2020-05-30 22:30:15.474
WMT Daily #4 | Reloading chart. | 2020-05-30 22:30:56.348
Added historical Daily data request for WMT to the queue. | 2020-05-30 22:30:56.859
Triggering next historical data download in queue. | 2020-05-30 22:30:56.859
SC Data - All Services | Starting real-time market data updates for: WMT. ID: 4 Service code: equities.us | 2020-05-30 22:30:56.860
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: WMT | 2020-05-30 22:30:56.860
SC Data - All Services | Requesting security definition data for: WMT. ID: 4 | 2020-05-30 22:30:56.860
HD Request # 4 | Downloading Historical Daily chart data for WMT. Starting date: 2020-01-06. Service: equities.us | 2020-05-30 22:30:56.866
HD Request # 4 | Requesting historical Daily data for WMT starting at 2020-01-05 | 2020-05-30 22:30:56.866
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for WMT | 2020-05-30 22:30:57.717
HD Request # 4 | Completion time: 1s | 2020-05-30 22:30:57.717
HD Request # 4 | Daily data download complete for WMT. Unique request ID: 4 | 2020-05-30 22:30:57.717
Removing historical data download ID 4. | 2020-05-30 22:30:57.717

Triggering next historical data download in queue. | 2020-05-30 22:30:57.718
WMT Daily #4 | Reloading chart. | 2020-05-30 22:30:57.879
[2020-05-31 09:05:49]
Sierra Chart Engineering - Posts: 104368
This is now resolved.

Use this command to update the charts:
Edit Menu: Edit >> Download Data For All Historical Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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