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Date/Time: Thu, 02 May 2024 15:16:42 +0000



Charting troubles

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[2020-05-30 19:16:55]
user2837 - Posts: 76
I have a few minor issues with charting. First, the attached chart of NQM20 goes only up to May 8 and I am unable to change that under settings as shown in the attached png. However, I get the real time feed for NQM20 in the 1 minute or 1 hour chart, for example. I am able to chart ESM20 on 1m, 1 hour, daily, or weekly without any issues.

Also, I don't get the real time feed for stocks like MSFT during trading hours. I have attached msft.png which shows my data feed settings. The same data feed settings work perfectly for ES futures.
Attachment Deleted.
imagenqm20.png / V - Attached On 2020-05-30 19:08:08 UTC - Size: 137.07 KB - 165 views
imagemsft.png / V - Attached On 2020-05-30 19:08:19 UTC - Size: 127.87 KB - 168 views
[2020-05-31 02:06:40]
Sierra Chart Engineering - Posts: 104368
1. A historical data problem has developed with our Barchart sourced data service, and we are looking into that today. This is the cause of the issue.


2. For real-time data for US Equities you need to use the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-31 02:06:54
[2020-05-31 09:03:55]
Sierra Chart Engineering - Posts: 104368
1. This is now resolved.

Use this command to update the charts:
Edit Menu: Edit >> Download Data For All Historical Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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