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Date/Time: Fri, 02 Jun 2023 22:48:25 +0000

Order does not cancel with IB

View Count: 1307

[2014-01-23 10:09:08]
User29698 - Posts: 28
I cancelled an order (chart) trading with IB, but the order remains in the chart and it keeps saying "Pending Cancel".

How do I cancel this order and why does this happen?
[2014-01-23 10:52:23]
DEA1 - Posts: 47
Check your order presets in TWS. It may be that your exceeding your size limitations.
[2014-01-23 16:59:01]
Sierra Chart Engineering - Posts: 104368
The core problem is an unreliable order interface from Trader Workstation.

In this particular case what you need to do is to select Trade >>Refresh Trade Data From Service.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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