Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 13:32:25 +0000



Post From: Order does not cancel with IB

[2014-01-23 16:59:01]
Sierra Chart Engineering - Posts: 104368
The core problem is an unreliable order interface from Trader Workstation.

In this particular case what you need to do is to select Trade >>Refresh Trade Data From Service.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing