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Date/Time: Fri, 03 May 2024 01:12:44 +0000



Info: High CPU / GPU usage on v. 2113

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[2020-05-29 20:26:59]
User136839 - Posts: 20
I am not sure if this is a bug in my setup. In case it is a bug in Sierra I wanted to let you know. Usually my CPU for the 2 instances I have open is around 8 – 10% and GPU (using OpenGL) is 20 – 35%. CPU is i7 9700K, 8 Cores and 8 Threads. On updating from v. 2109 to 2113 CPU usage on the main instance goes to 14 – 16% and the program becomes laggy. GPU goes to 65%. The second instance CPU and GPU increase but not as much. I downgraded to 2109 and could not open the chartbooks I had opened and saved with 2113?? Opening my backups everything was back to normal. Updating to 2113 again and opening the chartbooks that would not open in 2109, and everything was fine for 10 – 15 minutes, then the same rise in CPU and GPU usage again. I will be sticking with v. 2109 for now. Cheers
[2020-05-29 21:13:29]
Sierra Chart Engineering - Posts: 104368
We are not aware of any changes that would cause a problem. We can only refer you to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.44 - Performance Differences Between Versions of Sierra Chart

High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart

Do you notice any unusual increase in memory? Although even that can have external causes.

. I downgraded to 2109 and could not open the chartbooks I had opened and saved with 2113?? Opening my backups everything was back to normal.
This is due to Chartbook file compression being used in 2113 which is not supported in 2109.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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