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Date/Time: Thu, 25 Apr 2024 02:03:39 +0000

AMP/TTNet - Trade Order Error - Order Rejected

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[2014-01-23 06:59:59]
User29698 - Posts: 28
Just tried to place a first (bracket) order using SC with AMP/TTNet to trade the ES futures, but received the following error message:

"Trade Order Error - TT order update (Rejected). Info: Risk Client: Product is not allowed. Internal Order ID: 2942. Service Order ID: 022LTQ190. Symbol: ES-201403-CME | 2014-01-23 01:15:42"

The order was a buy limit with attached stop limit and target limit orders. The order did not get filled.

Connection to broker/ account seems fine and I am able to trade in simulation mode.

Can somebody help please?
[2014-01-23 07:09:36]
Sierra Chart Engineering - Posts: 104368
Please contact your AMP broker and have them allow the ES futures market on your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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