Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 19:11:12 +0000



AMP/TTNet - Trade Order Error - Order Rejected

View Count: 1352

[2014-01-23 06:59:59]
User29698 - Posts: 28
Just tried to place a first (bracket) order using SC with AMP/TTNet to trade the ES futures, but received the following error message:

"Trade Order Error - TT order update (Rejected). Info: Risk Client: Product is not allowed. Internal Order ID: 2942. Service Order ID: 022LTQ190. Symbol: ES-201403-CME | 2014-01-23 01:15:42"

The order was a buy limit with attached stop limit and target limit orders. The order did not get filled.

Connection to broker/ account seems fine and I am able to trade in simulation mode.

Can somebody help please?
[2014-01-23 07:09:36]
Sierra Chart Engineering - Posts: 104368
Please contact your AMP broker and have them allow the ES futures market on your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account