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Date/Time: Fri, 10 May 2024 18:22:43 +0000



Problems with ritmic conection in free trial

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[2020-05-29 04:51:49]
User423202 - Posts: 1
Hi

I opened an account in Rithmic Trader for feet the Sierra Chart platform but I couldn't connect them.

Sierra shows me a message about a connection error, which says that I need download the current version. I have already done this more than once time but I can solve the problem.

I already have the current version now.
I checked the Rhythmic credentials and are right.

Sorry. What should I do?


Than you
[2020-05-29 06:02:48]
Sierra Chart Engineering - Posts: 104368
You need to install the Rithmic bridge files:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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