Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 06:52:47 +0000



No DTCBridge.exe download and installing

View Count: 1474

[2020-05-25 16:57:22]
User967903 - Posts: 4
Dear support-team,

my SC-Account runs, but not the Rithmic-Datafeed.

I tried several times to install the Rithmic Bridge.exe as recommende vie help/download current version/enable optional components. Nothing happens!.


Please, help me to run the system

Best regards,
[2020-05-25 22:08:44]
Sierra Chart Engineering - Posts: 104368
We have removed the Rithmic bridge files from the installer but we are going to start a new post on this board with all the files that you need including the updated certificate file.

This will be done later today and will be at the top of the Support Board.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-25 22:22:32]
User967903 - Posts: 4
Thank you very much
[2020-05-26 01:29:06]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. Here is the posting with the necessary files that you need:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-26 01:29:22

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account