Support Board
Date/Time: Fri, 26 Apr 2024 12:13:12 +0000
Rithmic connection error.
View Count: 740
[2020-05-25 16:24:49] |
User846407 - Posts: 2 |
Hello, when i open sierra charts it appears that message. It doesn't allow me to connect to my rithmic data. I already did the procedure that the message said but its not working. Help, download current version, install optional components. I already did twice. What could be the problem. Thanks. |
[2020-05-26 01:38:43] |
Sierra Chart Engineering - Posts: 104368 |
You need to install the Rithmic bridge files from here: Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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