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Date/Time: Fri, 26 Apr 2024 12:13:12 +0000



Rithmic connection error.

View Count: 740

[2020-05-25 16:24:49]
User846407 - Posts: 2
Hello, when i open sierra charts it appears that message. It doesn't allow me to connect to my rithmic data. I already did the procedure that the message said but its not working. Help, download current version, install optional components. I already did twice.
What could be the problem.
Thanks.
[2020-05-26 01:38:43]
Sierra Chart Engineering - Posts: 104368
You need to install the Rithmic bridge files from here:
Rithmic Bridge Files and Updated TLS Certificate Files Needed for June 1, 2020 and Onward
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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