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Direct MessagesDate/Time: Fri, 10 May 2024 07:17:03 +0000
global symbol settings use round turn commission
View Count: 1724
| [2020-05-25 01:32:43] |
| User148596 - Posts: 214 |
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Hi, I have selected the "Use global round turn commissions" setting for MES?## and I'm still not getting any commissions calculated in my trade logs. I'm trading off a DOM for the ESM20 but under chart settings I have the symbol MESM20 selected for a "use as trade only" symbol. Can you please advise? Also, while playing with the chart settings the horizontal volume at price bars to the left of my DOM jump way over to the left hand side of the chart and I can't figure out how to get them back over to the price column. Thanks! |
| [2020-05-25 11:03:56] |
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Follow the instructions here related to this: Trade Activity Log: Use Commission Regarding the Volume by Price study, refer to this Input: Volume By Price Study: Right Align Volume Bars Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-26 22:34:31] |
| User148596 - Posts: 214 |
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Well it worked for a couple days and now I'm not getting any commissions again. To the best of my knowledge I didn't change anything. I have verified that I have followed the instructions. Use global round turn commission is selected and the commission amount is entered and the Use Commission box is checked in the trade activity log. Please advise. Thanks |
| [2020-05-27 01:38:04] |
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Tell us specifically where you see a particular Profit/Loss Value you want to include the commission so we make sure to tell you the relevant setting.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-27 02:09:53] |
| User148596 - Posts: 214 |
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Trade Activity Log >> Trades
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| [2020-05-27 13:24:19] |
| Sierra_Chart Engineering - Posts: 14298 |
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What symbol did you set the commission on in the Global Symbol Settings? And what is the symbol in the Trade Activity Log? Here are the instructions: Trade Activity Log: Use Commission Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-27 13:24:36
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| [2020-05-27 14:40:29] |
| User148596 - Posts: 214 |
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Symbol Settings for MES?## (entered value under settings for commission as well as checked the box for Use Global Round Turn Commission which based on the information provided in support documentation should apply to all contracts. Trade LOG = (Sim) MES20 |
| [2020-05-28 04:37:05] |
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Provide a screenshot of the entire Symbol Settings window showing the commission setting for MES?##. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-28 05:41:09] |
| User148596 - Posts: 214 |
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Couldn't follow typical chart screenshot upload procedures when symbols settings window is open.
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 CommissionSettings.jpg / V - Attached On 2020-05-28 05:36:20 UTC - Size: 83.45 KB - 187 views Attachment Deleted. |
| [2020-05-28 20:35:04] |
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We really have to do a remote assistance session with you to have a look at this. We can do it, this evening. Let us know if that will be ok.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-28 21:28:09] |
| User148596 - Posts: 214 |
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Okay. Would 9:30pm Pacific time work?
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| [2020-05-28 22:31:16] |
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Yes that will be just fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-28 22:32:36] |
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Yes will be just fine. Could you please set your telephone number here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-29 04:32:15] |
| User148596 - Posts: 214 |
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Done :)
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| [2020-05-29 04:47:21] |
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Calling now. The problem was the user was not using the correct Trade and Current Quote Symbol which actually matched the Symbol Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-29 06:21:40
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