Login Page - Create Account

Support Board


Date/Time: Thu, 16 May 2024 13:04:22 +0000



Sierra Charts DOM

View Count: 656

[2020-05-20 15:00:09]
User749841 - Posts: 2
Why is my Sierra Charts DOM showing delayed data when the other charts look fine?

https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=39359
imageunnamed.png / V - Attached On 2020-05-20 14:58:34 UTC - Size: 764.82 KB - 313 views
Attachment Deleted.
[2020-05-20 22:46:51]
Sierra Chart Engineering - Posts: 104368
We see two problems. First you have the Trade and Current Quote symbol set incorrectly for most of the charts. That needs to be a symbol which corresponds with the trading service you are using. Refer to:
Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu)

And the Trading DOM is the micro ES contract and not the full ES contract. So you cannot match that up with the ES chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-20 22:47:19
[2020-05-22 20:38:37]
User749841 - Posts: 2
I think I caught this a little while ago. Thanks for confirming that this was the issue.

I'm still not getting the correct DPL for the account balance. Even in profitable trades it only goes negative.
[2020-05-25 12:23:19]
Sierra Chart Engineering - Posts: 104368
Refer to:
Help With Daily Profit/Loss Value
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account