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Date/Time: Sun, 05 May 2024 13:35:39 +0000



Frozen charts

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[2020-05-14 15:22:18]
User630227 - Posts: 5
My charts are totally frozen. Can’t close down Sierra charts without shutting down entire computer
[2020-05-15 02:18:27]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. This got overlooked. Do you still need help with this? You definitely should be able to terminate Sierra Chart through the Windows task manager and if not, this would indicate an issue on your system because an application program should not cause this kind of problem.

If you have a Chartbook which is freezing Sierra Chart, then refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or m
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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