Support Board
Date/Time: Wed, 17 Sep 2025 16:38:30 +0000
unable to conect to get data
View Count: 590
| [2020-05-13 16:43:31] |
| User913238 - Posts: 8 |
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Hello! software trying to connect to server but unsuccessfully What should I do? |
| [2020-05-13 17:38:11] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Select File >> Disconnect Select File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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