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Date/Time: Thu, 02 May 2024 21:41:27 +0000



Trading disabled

View Count: 522

[2020-05-07 13:39:21]
User895078 - Posts: 12
Good morning. I recently switched my data feed over and now when I try to place a trade I get an error message the trading has been disabled.

Thank you,
Brad Ingram
[2020-05-07 13:59:03]
SC Support - Posts: 1797
We see that you have completed the Market Data Agreements, we will let AMP know this so that they can activate your exchanges and unlock live data. That should happen first.

Please copy and paste the error message
[2020-05-08 12:47:52]
Sierra Chart Engineering - Posts: 104368
Instructions to paste the error message:
Support Board Posting Information: Providing Lines From Trade Service Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-08 13:24:22]
User895078 - Posts: 12
SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: Trading disabled | SenderSubID: **. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 33911. Service Order ID: 1136586. Symbol: ESM20_FUT_CME. Account: ** | 2020-05-08 09:23:49.505 *
Date Time Of Last Edit: 2020-05-08 18:57:16
[2020-05-08 14:53:38]
SC Support - Posts: 1797
Hi there, can you ask your broker about this set-up, here is the relevant set-up screenshots:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#OrderRejections_TradingDisabled

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