Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Mon, 29 Apr 2024 10:16:36 +0000
Custom Symbol
View Count: 472
| [2020-05-04 12:30:16] |
| User476926 - Posts: 56 |
|
I have created a Custom Symbol for a simple 2 instrument difference (ZB v UB on ECBOT) and the chart comes up with the spread difference but: 1) The spread is different to the actual difference in the 2 instruments? Not by much, but varies randomly by 0-4 ticks which is odd. It feels like it is using a different data feed - do I have to amend a field or something in custom symbol? (The 2 individual instrument charts have an [M} after the title but the custom symbol does not). 2) The Custom Symbol downloaded historical data (blue alert on screen) but the chart will not show anything beyond the data from the time I first selected the custom symbol (i.e no back history on Intraday chart). Hence I can only see about 5 minutes of data.Have tried changing chart settings but nothing changes. Can you guide me on how to fix please. |
| [2020-05-05 11:50:20] |
| |
|
1. We are still doing some review of this functionality. However, tell us the exact symbol you have created. 2. Refer to the instructions related to this here: Custom Calculated Symbols: Resolving Missing Historical Data Issue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-05-05 11:51:24
|
| [2020-05-05 14:59:09] |
| User476926 - Posts: 56 |
|
Issue resolved. After some trial and error it turns out that: a) Original custom symbol: 1*{UB-202006-ECBOT-USD}-1*{ZB-202006-ECBOT-USD} does not work, b) but if I remove "USD" from just the second symbol: 1*{UB-202006-ECBOT-USD}-1*{ZB-202006-ECBOT} it all works perfectly. |
To post a message in this thread, you need to log in with your Sierra Chart account: