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Date/Time: Fri, 04 Jul 2025 15:38:16 +0000



IB DATA ISSUE ....AGAIN!!!!

View Count: 574

[2020-05-03 22:53:44]
sectel - Posts: 12
Checking futures Sunday evening....no data...historical data only up until Friday the 1st of May.

This is becoming ridiculous.
[2020-05-04 00:09:12]
Sierra Chart Engineering - Posts: 104368
We do not provide support for Interactive Brokers data. Refer to:
Interactive Brokers Trading Service: Notice: Sierra Chart Does Not Provide Support for Interactive Brokers Symbols or Data Issues


And we recommend referring to help topic 3 for this issue:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart


If you are trading CME group futures through Interactive Brokers, we recommend using the Sierra Chart Order Routing Service instead of Interactive Brokers:
Sierra Chart / Trading Technologies Futures Order Routing Service

It is supported by many brokers/clearing firms.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-04 00:09:28

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