Support Board
Date/Time: Thu, 06 Nov 2025 20:31:27 +0000
DOMs not working
View Count: 607
| [2020-05-01 13:40:07] |
| User488155 - Posts: 8 |
|
None of my DOMs are working this morning. Besides Sierra Charts, I'm with AMP and CQG. I've received a message about "switching away from Sierra Charts" Don't know what that means.
|
| [2020-05-01 16:09:17] |
| John - SC Support - Posts: 42825 |
|
If you are still having a problem then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: