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Date/Time: Thu, 02 May 2024 07:18:51 +0000



limit orders not seen

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[2020-05-01 10:40:51]
User575399 - Posts: 305
I have Sierra charts order routing /Denali feed. When I set a limit bracket order I do not see the orders on my Advantage account position . Shouldnt the order be sitting in Advantage since im using Server Side bracket and OCO orders? Both are checked
Date Time Of Last Edit: 2020-05-02 03:22:35
[2020-05-02 03:41:53]
Sierra Chart Engineering - Posts: 104368
When I set a limit bracket order I do not see the orders on my Advantage account position .
You will not. How exactly this works is described here:
Attached Orders: Management of Attached Orders when Trading Service Supports Server Side Bracket Orders

be sitting in Advantage
There is no such thing as this concept because Advantage is a clearing firm. They have no technical handling of orders.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-02 12:44:04]
User575399 - Posts: 305
I don’t see the child (stop) or (target) orders on the Advantage side if I market fill a contract. So I’m just suppose to assume my stop is in the server and go about my business?! I use to be able to see it when I was with GAIN
Date Time Of Last Edit: 2020-05-02 12:46:28
[2020-05-02 12:45:17]
Sierra Chart Engineering - Posts: 104368
That is a completely different system.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-02 12:47:30]
User575399 - Posts: 305
So how am I sure my stop is even there even when I market fill a contract with bracket order?
[2020-05-03 10:56:54]
Sierra Chart Engineering - Posts: 104368
You will know it is working at the exchange when the status of it is "Open". If it is "Child-Server" then it is being held on the Sierra Chart Order Routing server. In either case you are safe.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-05-03 16:32:17]
User575399 - Posts: 305
Where will it say “ open”? It doesn’t say open in my Advantage account or anywhere . I want to be able to set a limit/bracket order and be able to close SC
[2020-05-04 00:17:26]
Sierra Chart Engineering - Posts: 104368
You can see this Status in the Trade Orders window:
Trading Information Windows: Trade Orders Window

Also update Sierra Chart to the current version:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-04 00:17:56
[2020-05-06 14:28:03]
User575399 - Posts: 305
I guess , what I’m trying to say is. If I set a limit bracket order at a certain price at night and close down Sierra and my computer will the orders be there and active. Not sure I trust NOT seeing it on the server side.
Date Time Of Last Edit: 2020-05-06 14:28:27
[2020-05-07 22:26:34]
User575399 - Posts: 305
up
[2020-05-08 01:28:16]
Sierra Chart Engineering - Posts: 104368
will the orders be there
Yes of course, and we have made that clear in our responses above.

It is just a matter of getting used to how things work and you can also check the web-based trading panel and see the orders, even on a mobile device:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#WebBasedTradingPanel

Let us know if you want us to enable that for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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