Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 02:42:45 +0000



DOM not displaying properly

View Count: 540

[2020-04-30 16:06:15]
User337123 - Posts: 8
Please see attached file http://www.sierrachart.com/image.php?Image=1588262662662.png

With Rithmic data I am not getting the DOM to display any kind of price ladder. I updated to the latest Sierra version but it did not help.

Please advise,
Tom
Private File
Attachment Deleted.
[2020-04-30 18:10:42]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to automatically scale the Chart DOM on the Trading DOM:
The Chart DOM Scale: Auto Scale the Chart DOM
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-04-30 18:30:28]
User337123 - Posts: 8
sorry but this has nothing to do with auto centering the scale. It just does not display any price ladder at all, anywhere.
Please advise.
[2020-04-30 18:45:25]
Sierra Chart Engineering - Posts: 104368
It does not look like the scale is properly set.

Open a new Trading DOM through the File >> Find Symbol window and then provide image of it the following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-04-30 18:45:34

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account